Privacy Policy

SentinelX Esports, wey Samuel Chinoyerem Akpoke dey run, na di data controller for personal information wey dis platform dey collect. Contact: sentinelxesports@gmail.com.

Wen you create account:

• Email address
• Username and display name
• Country
• Password (we dey store am as secure hash — we never see your real password)

Wen you complete your profile:

• WhatsApp phone number (optional — we dey use am only for match notification if you opt in)
• Profile photo
• Bio

Wen you register for tournament:

• Payment information (Paystack dey process am — we dey receive transaction reference, no be your card details)
• Bank account details (Paystack dey collect am for prize withdrawal — Paystack dey store am, no be us)

Wen you dey play:

• Match history, score, and result
• SX Score and ranking
• Achievement and SX Coins balance
• Match screenshot and recording wey you submit for result verification
• Community wagering — di matches wey you stake on, your picks, stake amount, and outcome
• SX Coins transaction history (earn, spend, wager, refund)
• Private messages and photos wey you send other players to arrange matches, and any report wey you file

Automatically:

• Log data (IP address, browser type, pages wey you visit) — we dey use am for security and to fix bugs
• Session cookies (na im make login work)

We only dey share data where e necessary:

• Paystack — payment processing and bank account verification for prize payout
• Supabase — database and authentication infrastructure (servers fit dey outside Nigeria; Supabase Inc. dey follow correct data transfer safeguard)
• Vercel — web hosting
• Termii (wen e dey active) — WhatsApp notification delivery, only for players wey add phone number
• Firebase / Google — push notification delivery (FCM)

We no dey sell your personal data. We no dey share am with advertisers.

We fit disclose data to Nigerian law enforcement or regulatory bodies if law require am.

If you report a private chat, our moderators fit read that chat so dem go fit check your report and do something about am. We no dey read private messages otherwise.

Support chat: if you use the support chat inside the app, your messages and the account details wey your question need (like your wallet balance or match schedule) dey go Groq, our AI processor, so e fit write reply. Groq servers fit dey outside Nigeria. We don turn on Groq Zero Data Retention setting, so Groq no dey keep wetin dey inside these messages. We no dey ever send your phone number, email or IP address go Groq. If you don log in, we dey keep your chat history for 30 days so you fit see am again, and you fit clear am anytime.

Your username, display name, country, profile photo, SX Score, match history, and achievement dey visible to everybody wey visit di platform. Dis one necessary because of how di platform competitive and community nature be. You fit update your display name and photo anytime for Settings.

As data subject, you get right to:

• Access — ask for copy of di personal data wey we hold about you
• Rectification — ask us to correct wrong data
• Erasure — ask us to delete your account and personal data
• Restriction — ask us to limit how we dey process your data
• Portability — collect your data for structured, machine-readable format
• Objection — object to processing wey dey based on legitimate interest
• Withdraw consent — remove your WhatsApp number or turn off notification anytime for Settings

To use any of dis rights, email sentinelxesports@gmail.com. We go respond within 30 days.

You still get right to file complaint with Nigeria Data Protection Commission (NDPC) for ndpc.gov.ng.

We dey keep your account data as long as your account still active. If you delete your account, we go erase your personal data within 30 days, except law force us to keep am (example, payment records fit stay till 7 years for tax and financial compliance).

Match records and results fit remain for anonymised form for platform statistics.

You fit delete your account for Settings. We go schedule di deletion 15 days ahead and you fit cancel am any time inside dat period, or you fit choose make e delete immediately. When di deletion complete, we go remove your personal information — display name, profile photo, country, contact details and bio — and your profile go show as “Deleted player”. Your match results, tournament entries and payment records go remain as we tok for up. Your username go retire permanently and nobody fit use am again. We go release your email address and you fit use am open new account later.

Na one exception dey. If we remove account wey dem flag for cheating, we go keep one-way cryptographic hash of im email address and phone number so dat di same person no go fit register again sharp sharp. Person no fit reverse hash to get di original address. We go keep dis entries forever so di sanction go stand.

We dey use industry-standard security measures like encrypted connection (HTTPS), hashed password, and role-based access control. No system dey perfectly secure — if you feel say person don enter your account, contact us sharp sharp.

Players wey no reach 18 fit use di platform if their parent consent. We no dey knowingly collect data from children wey no reach 13. If we notice say child wey no reach 13 create account, we go delete am.

We go notify you through di platform or email if we make any major change to dis policy. Di latest version dey always available for sentinelxesports.com.ng/privacy.